Friday, March 8, 2013

SimCity & Tomb Raider launch fails, EA backpedals and more!


The Midagedgamer report for 3-8-2013

This week EA CFO backpedals, Tomb Raider, SimCity =launch day fails, and more!

So it seems that last week's comment by EA CFO Blake J. Jorgensen caused an uproar loud enough to cause him to issue a "clarification."  concerning micro-transactions.  Jorgensen claimed he was only referring to mobile games most of which are already "Free to Play"...
"The real core of the micro transaction business is within the mobile part of our business which is the free-to-play business."

Of course in the same breath he still likes the idea of milking a franchise...

"It allows someone to take a game that maybe they played for 1,000 hours and play it for 2,000 hours...We are very conscious that we don't want to make consumers feel like they're not getting value. We want to make sure consumers are getting value."

Paying twice for a game isn't much of a value proposition to me Blake.

So Tomb Raider launched this week and if you happen to have a high performance Nvidia based gaming rig your experience probably sucked.  Nvidia's on the case but blames the developer for not getting the code to them on time.

"Unfortunately, NVIDIA didn't receive final code until this past weekend which substantially decreased stability, image quality and performance over a build we were previously provided. We are working closely with Crystal Dynamics to address and resolve all game issues as quickly as possible.
"In the meantime, we would like to apologize to GeForce users that are not able to have a great experience playing Tomb Raider, as they have come to expect with all of their favorite PC games,"


At this stage in the game (pardon the pun) why are we still coding games for specific GPU's?  That crap should have went by the wayside somewhere around the last sale of the 3DFX Voodoo 5 cards.  

Nvidia Tomb Raider issues

While we're on the subject...SimCity launched this week or at least that's what everyone expected to happen when they logged in to their Origin client Tuesday morning (March 5).  Similar to the dreaded "Error 37" suffered on Diablo 3's launch day users found themselves in endless queues just trying to launch the game.  It got bad enough that Amazon actually suspended sales with a note on the games product page saying,

"Important Note on "SimCity "Many customers are having issues connecting to the "SimCity" servers. EA is actively working to resolve these issues, but at this time we do not know when the issue will be fixed.  Please visit https://help.ea.com/en/simcity/simcity for more information." 

The status of the game was also set to "Currently unavailable" We don't know when or if this item will be available again."

Yet another example of a promising game brought down by an unbridled profit motive.  Why pay full price for a game that's so dependent on being online?  Is it DRM or just a part of the EA strategy to constantly sell you something even after you bought the product. 

Just as in Diablo 3 SimCity requires a constant Internet connection even for single player gameplay.  Which is ridiculous for a so-called Triple-A title.  Of course the tech pundits turned tech apologists acknowledging that this was indeed a problem but that this was the way things were going to be from now on and citing how "smooth" Diablo 3 runs now. 

361259_Buy Direct and SAVE on Mad Catz productsSmooth?  did we forget how long it took to get the servers straightened out?  or the hacking of the marketplace?  I suppose that's all part of "smooth"  If anything kills PC gaming it's exactly this kind of event where poor planning and unbridled greed trump common sense.  Great job EA and Square Enix...

In PS4 news it appears that NVIDIA's  PhysX and APEX technologies will be showing up in Sony's next generation console.  Considering it's an AMD GPU, that proves once and for all that the much hyped physics engine is nothing more than a bit of driver code not exclusive to NVIDIA hardware.

So as you're enjoying fluttering flags and rippling waves lapping the shore of some virtual sea remember that apparently NVIDIAs  done what AMD couldn't.

That's not fanboy, it's fact...


Finally some commentary...

It's interesting to note that this week's launch day failures of two highly anticipated games shared a common flaw.  The need to be  connected to the Internet just to play a game (although Tomb Raider is somewhat less draconian in its approach.).  Then we have EA's CFO looking at games as nothing more than an opportunity to nickel and dime you to death and a pattern starts to reveal itself.

It's all about creating a constant revenue stream instead of concentrating on making a quality product.  Everyone's got a right to make a buck but sacrificing the core product for it is inexcusable.  When you release a flawed game like Warfighter or inadequately prepare your infrastructure for a launch day that requires everyone to phone home, you're not doing your due diligence.

Worse, the tech pundits have turned tech apologists for the industry every time we have an event like this and quite simply it needs to stop.  It is NOT acceptable to require an online connection to play the single player mode of ANY game.  It's also NOT acceptable to require an Internet connection without first adequately preparing the back end to support it. 

I mean, how could you NOT know what the load was going to be when most games have pre-orders 3 to 6 months out from launch day? 
The response, "Oops! so sorry"
Not good enough guys, this isn't your first trip to the rodeo.  There is no excuse but it seems everyone is making them anyway. 

There's no reason to keep accepting this.  Remember, you're the customer, the game industries' bread and butter and you are under no obligation to buy their wares.  It seems the industry has forgotten that fact and replaced humility with arrogance. 

If you want to fix it the answer is simple.  If you don't want to be fleeced stop acting like a sheep.  Ignore the industry apologists and the lame excuses.  This is not the future and NOT the way it has to be but nothing changes until you take action.  Vote with your wallet and support publishers who focus on a quality product instead of their money machine. 

There's an old adage that says build a better mousetrap and the world will beat a path to your door.  We need to remind the game publishers of that lesson.  They need to stop focusing on revenue projections and start focusing on making a good product.  Do that and the revenue will take care of itself.

                        

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