Freemium
The concatenation of the words "Free" and "Premium." A contradiction of terms to be sure. The best things in life may be free but rarely do they rate the label of premium.
You may have heard the big announcement
from Blizzard last week about the imminent departure of Diablo 3's auction
houses on March 18th (2014.) For the
uninitiated, there are currently both cash and in-game currency options for
acquiring loot via the auction marketplace.
For many players it became a viable alternative to actually playing the
game to acquire your goodies.
Problem was, it seems the best stuff ended up being
bought not found. Like many recent
triple-A titles (Like Borderlands 2) it's often more productive to buy your way
to the top than rely on the often disappointing loot drops. That set the stage for Blizzard's auction
house problem. A whole community sprang up
alongside Diablo 3 whose sole purpose was to capitalize on Blizzard's naiveté.
"When
we initially designed and implemented the auction houses, the driving goal was
to provide a convenient and secure system for trades. But as we've mentioned on
different occasions, it became increasingly clear that despite the benefits of
the AH system and the fact that many players around the world use it, it
ultimately undermines Diablo's core game play" Blizzard
Blizzard's grand idea to short circuit the practice of
players buying and selling upgraded characters on EBay (and Blizzard not getting their cut) ended up being a "short-circuited
core reward loop."
Ever since its inception,
Diablo 3's auction house has been accused of being just another example of
"pay to win."
It created a market that's become a cornerstone of the free to play revenue model with returns that would make a stock broker jealous.
It created a market that's become a cornerstone of the free to play revenue model with returns that would make a stock broker jealous.
But Diablo 3 wasn't free, in
fact it was one of those "Triple-A" titles that was going to set you
back at least $60. Depending on your
level of fandom that could go as high as $150 for the Collector's Edition.
That's a pretty high price
of admission just to be treated like a Team Fortress 2 player.
If a game is decent and comes
without a price tag then chances are you're going to be asked to buy something
along the way if you want more than just the basics. There's nothing wrong with that but what if you've
already paid upfront for the privilege?
It's the classic argument against
DLC. Games like Battlefield 3,
Borderlands and Crysis offer upgraded equipment, a raise in level caps and
other advantages only paid DLC or upgrades can provide. In some cases unbalancing the experience for
those who choose to spend their money more wisely.
But what happened with
Diablo 3 is something far worse.
Intentional or not it's taken
greed to the next level in the industry with the careless structuring of
Diablo's auction system. Even amongst
the claims of it only being intended as a place for players to trade items, the
reality was quite different.
When you introduce a profit
motive unrelated to the game itself, opportunists will be ready to fleece the
faithful. That's why Blizzard shut down
the EBay sales and moved them into its own ecosystem. What Blizzard didn't count on was rampant
capitalism to turn on them. When it
became apparent that the game was rapidly becoming an arms race based on how
much you could pay the faithful began to lose faith.
After all, why buy a DLC
pack promising better items if they can be undercut by the unruly mobs of the
auction house. Gamers got wise and now
Blizzard looks stupid.
The core problem is the
mistaken belief that a publisher can treat a triple-A title as though it were a
freemium offering like Plants Vs Zombies
2 or Simpson's Tap Out. More to the point, that anyone would put up
with it for long is an insult to everyone's intelligence.
But it's just a game
right? Of course it is but it seems like
we never get what we're promised unless we keep paying. Extras are fine but don't screw up the basics
in the process guys.
It's like going to a movie
and 10 minutes before it ends the lights go up and the ushers came around
demanding another $10 to see the finale.
Personally, I'm getting a
little tired of games trying to have their own ecosystems. If the extra content is that great then it
either should have already been in the game or been put into a sequel.
If a game needs all this
periphery crap to be successful then maybe it isn't that good to start with.
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